BAR-009STANDARD PREVIEW

Intoxicated guest handling

Manage visibly intoxicated guests with calm de-escalation, coordinated cut-off, and safe passage home or to their room.

Public overview

Why This Matters

An intoxicated guest is a person at risk, not a problem to remove. The measure of a great bar team is how it protects someone at their most vulnerable: firm on alcohol, generous with care, and coordinated so no station quietly re-serves what another refused.

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Version
1.0
Authority
A5
Section
Bars & Beverage

Operational and leadership guidance published by Alveary. Not legal, employment-law, safety-engineering, or regulatory advice. Standards vary by jurisdiction, brand, and property — consult qualified counsel and your own policies before acting.