Tab Preauthorization and Walkout Response
Governs opening tabs against a preauthorized card, monitoring open tabs through the shift, and the immediate, documented response when a guest walks on a check.
Why This Matters
Open tabs are unsecured loans issued in a loud room, and walkouts are the interest rate. Preauthorization converts most walkouts from a loss into a closeout, but only when the card is captured correctly at the first drink. How the team responds in the first two minutes after a walkout determines whether it is recoverable, and how it is logged determines whether it becomes a visible pattern.
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