Lost-and-Found After Events
Directs the collection, logging, secure storage, and return of guest items found during banquet breakdown.
Why This Matters
A found item is someone's property and, often, something they are anxious about losing, from a phone to a ring to medication. How the team handles that moment shapes whether a guest remembers the loss or the recovery. Chain-of-custody discipline also protects staff from any accusation of mishandling guest belongings.
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