BQT-067STANDARD PREVIEW
Event planner communication
Run all event-day client communication through the captain with a can-do voice and a written change order behind every yes.
Why This Matters
Event day is when clients ask for the most and documentation is easiest to skip. A gracious yes without paper becomes a billing dispute with the same client you delighted. Satisfy the client and protect the invoice; the two are one motion, not a choice.
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