Overset Management and Floor-Level Count Adjustments
Governs the standing overset, and how captains add or collapse covers on the floor when actual attendance diverges from the guarantee.
Why This Matters
Attendance never exactly matches the guarantee, and the difference lands on the captain in real time, in front of the client. A managed overset and a rehearsed table-add drill turn surplus guests into a two-minute fix; improvisation turns them into a visible scramble that the whole room reads as failure.
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