Service Pace Management on the Gaming Floor
Sets the response-time and delivery-pace standards beverage servers must hold across active gaming sections regardless of volume.
Why This Matters
Pace on a gaming floor is different from a restaurant—guests are often mid-hand or mid-spin and cannot flag a server the way they would flag a waiter. Consistent pace keeps players in their seats and keeps the house's beverage promise credible during exactly the moments guests are spending the most money.
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