Transportation Recommendations
Directs how concierge staff assess a guest's transportation need and recommend vetted options with accurate cost and timing information.
Why This Matters
A wrong transportation recommendation can strand a guest, cost them a flight, or put them in an unlicensed vehicle. Concierge credibility is built trip by trip on accuracy guests can verify afterward. The recommendation is a promise about a stranger's safety and schedule, not just local trivia.
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