CON-020STANDARD PREVIEW

Diplomatic and Government Guest Handling

Establishes the discretion, advance coordination, and security-liaison protocol for hosting diplomatic and government guests.

Public overview

Why This Matters

These stays often carry security details, protocol requirements, and press attention that ordinary VIP service does not anticipate, and a mishandled detail can become a diplomatic incident rather than a service recovery. Discretion here is not optional politeness—it is often a security requirement set by someone else's protocol office. Getting the advance work right prevents last-minute improvisation in front of a security detail.

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Version
1.0
Authority
A5
Section
Concierge

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