Celebrity and High-Profile Guest Protocol
Defines arrival, stay, and departure handling for celebrities and other high-profile guests, including alias use and media management.
Why This Matters
High-profile guests choose properties that can be trusted with their exposure, and one staff photo or lobby leak ends the relationship for the guest and everyone in their circle. The commercial value of being the discreet property is built one uneventful stay at a time. Staff conduct is the whole defense.
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