ELV-011STANDARD PREVIEW

Guest entrapment response

Respond to elevator entrapments by establishing calm contact with occupants immediately and holding extraction exclusively for trained rescue personnel.

Public overview

Why This Matters

In an entrapment, panic is the primary hazard and amateur rescue is the secondary one; most entrapment injuries happen during improvised escapes, not the stoppage. Calm voice contact first, trained hands only, is the rule that keeps a stuck car a story instead of a tragedy.

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Version
1.0
Authority
A5
Section
Vertical Transport

Operational and leadership guidance published by Alveary. Not legal, employment-law, safety-engineering, or regulatory advice. Standards vary by jurisdiction, brand, and property — consult qualified counsel and your own policies before acting.