Work-order creation
Convert every reported defect into a complete, classified work order at the moment it surfaces so nothing lives only in someone's memory.
Why This Matters
The work-order system is the property's memory and its early-warning system. Requests that stay verbal get lost, misclassified, or fixed twice at double the cost. A disciplined intake habit, applied every single time, is the cheapest quality program engineering will ever run.
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