ENG-007STANDARD PREVIEW
Guest-occupied room entry
Enter occupied guest rooms only with coordination, proper announcement, and conduct that protects guest privacy, property, and the brand.
Why This Matters
An engineer in an occupied room is the brand standing in a stranger's bedroom. One careless entry outweighs a hundred good repairs. Disciplined entry protects the guest, the technician, and the property from misunderstanding and liability.
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