ENG-021STANDARD PREVIEW
After-hours emergency callout
Activate a named, ordered on-call chain for after-hours emergencies with containment steps running until the engineer arrives.
Why This Matters
Overnight failures are decided by whoever answers the phone and what happens before they arrive. A guessed-at contact list turns a one-room leak into a floor. The chain, the containment steps, and the log make midnight predictable.
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