Dietary Restriction and Allergen Matrix Management
Establishes the single allergen and dietary matrix that tracks every restricted meal from client disclosure through kitchen verification to seat delivery.
Why This Matters
An allergen error at a banquet is not a service miss; it is a medical event with the client's entire network watching. One consolidated matrix, verified through the kitchen chain, is the only defense against the whispered substitution and the assumed ingredient. HIG treats every allergen claim as safety-critical until proven otherwise.
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