Post-Event Critique and Client Debrief
Structures the internal critique and the client debrief that close every significant event and feed improvements into the next one.
Why This Matters
Every event generates a curriculum, and most properties throw it away by Friday. The critique is where execution errors become system fixes instead of repeat performances, and the client debrief is where feedback becomes rebooked revenue. Skipping either is choosing to pay the same tuition twice.
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