Leadership Floor Rounds and Engagement Walk Program
Establishes a structured rounding program for executives and department heads to be visibly present with employees and guests, distinct from the physical property-condition walk.
Why This Matters
A leader guests and employees never see is a leader whose read on the property comes secondhand. Rounding is how a leader hears the thing that never makes it into a report, and it tells every employee on the floor that leadership's attention is earned by presence, not assumed by title.
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