Complimentary room and service reporting
Authorize, document, and report every complimentary room and service so comps remain a deliberate investment rather than an invisible leak.
Why This Matters
Comps are real money spent for real reasons — recovery, loyalty, business development. Unreported comps distort revenue, hide service failures, and create quiet favoritism. Recording each one at the moment it is granted keeps generosity honest and measurable.
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