Chargeback Dispute Evidence Assembly
Defines how the property assembles, submits, and tracks evidence packages to contest credit card chargebacks within processor deadlines.
Why This Matters
A chargeback is revenue already earned being clawed back, and the property wins or loses on the completeness of its file, not the fairness of its case. Deadlines are unforgiving; a perfect package submitted late recovers nothing. Every front-desk and outlet habit around signatures and folios is really chargeback insurance.
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