Group Arrival Staging and Pre-Keying
Directs the staging, pre-keying, and satellite check-in of group arrivals so a hundred guests land with the calm of one.
Why This Matters
A group arrival handled at the main desk drowns every transient guest in the lobby at the same time. Pre-keying moves the work to the quiet hours before the bus arrives, when errors are cheap to fix. The meeting planner watching the lobby is deciding, in real time, whether to book next year.
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