Group Departure and Master Folio Reconciliation
Governs the staged departure of groups and the review, signature, and handoff of the master folio.
Why This Matters
The master folio is the last document a meeting planner sees, and a sloppy one erases three flawless days. Departure morning compresses luggage, billing, and transportation into two hours; without staging, the lobby becomes the complaint. Clean group closes are how a hotel earns repeat contracts.
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