Next-Day Arrivals Review and Room Blocking
Directs the afternoon review of next-day arrivals and the deliberate blocking of rooms against requests, VIP status, and house balance.
Why This Matters
Tomorrow's smooth arrival day is built at four o'clock today. Blocking is where promises made weeks ago — connecting rooms, accessibility, the anniversary suite — either get a room number or get forgotten. A desk that blocks by intention walks fewer guests and breaks fewer promises.
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