GAM-016STANDARD PREVIEW
Gaming dispute escalation
Move every gaming dispute up a clean, factual ladder from floor to supervisor to regulator, preserving evidence and guest dignity throughout.
Why This Matters
Disputes tempt employees to argue, guess, or promise. A disciplined escalation path replaces all three with facts and authority at the right level. Guests who know they can appeal to the gaming regulator trust the house more, not less.
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