GAM-029STANDARD PREVIEW

Guest-Requested Play Limits and Cool-Off Periods

Establishes how the property receives, implements, and honors a guest's voluntary request to limit their own play short of full self-exclusion.

Public overview

Why This Matters

Between free play and self-exclusion lies the space where most guests actually live, and the property that offers real tools there earns trust regulators notice. A limit requested and then quietly circumvented is worse than no program at all. Honoring a guest's own boundary is hospitality at its most literal.

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Version
1.0
Authority
A5
Section
Gaming Guest Services

Operational and leadership guidance published by Alveary. Not legal, employment-law, safety-engineering, or regulatory advice. Standards vary by jurisdiction, brand, and property — consult qualified counsel and your own policies before acting.