Rooming List Intake and Audit
Establishes the intake, quality audit, and verification steps for every rooming list before and after entry into the reservation system.
Why This Matters
The rooming list is where a clean contract meets messy reality: duplicates, phonetic spellings, missing dates, and VIPs hidden in row 200. Every error entered becomes a front-desk incident on arrival day, multiplied by the group's size. Ten minutes of audit prevents a lobby full of apologies.
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