In-House Master Account Credit Monitoring
Requires daily monitoring of master account balances against approved credit during a group's stay, with defined actions as exposure grows.
Why This Matters
A master account accrues charges faster than any other folio in the building, and the hotel's leverage to collect peaks while the group is still in-house. Discovering at checkout that the balance tripled the approved limit converts a service story into a collections case. Watching the balance daily is how the hotel stays a host instead of becoming a creditor.
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