Attrition Calculation and Invoicing
Governs how post-program attrition is calculated from contract language, offset by resell credits, documented, and invoiced.
Why This Matters
An attrition invoice is a legal claim, and it will be scrutinized by the client's finance team looking for one error that discredits the whole bill. The calculation must follow the contract to the letter, credit every mitigating room, and arrive with evidence attached. Precision here collects money; sloppiness forfeits it and the relationship both.
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