HKS-001STANDARD PREVIEW
Lost-and-found item handling
Log, tag, secure, and track every item guests leave behind so property is returned quickly and staff honesty is protected by process.
Why This Matters
A returned forgotten item creates the kind of loyalty marketing cannot buy; a lost one implies theft whether or not any occurred. A rigorous chain of custody protects the guest's property and the reputation of the person who found it.
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