Do Not Disturb Escalation Timeline
Sets the timed escalation path when a room displays Do Not Disturb or refuses service across a multi-day stay.
Why This Matters
The DND sign holds two duties in tension: absolute respect for guest privacy and an absolute duty of care for a guest who may be in trouble. A written timeline resolves that tension so no employee has to guess. Hotels that improvise this decision get it wrong in both directions.
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