Guestroom Scent Standards
Defines the neutral-fresh scent standard for guest rooms and the source-removal approach that forbids masking odors with fragrance.
Why This Matters
Scent is the guest's first impression, registered before the eyes focus—and it cannot be unsmelled. Perfume sprayed over a problem tells guests something is being hidden. The standard is honest air: clean, neutral, and unremarkable, achieved by removing sources.
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