Refresher Training
Schedules and documents required refresher training cycles so every associate's certifications and skill standards stay current.
Why This Matters
Skills and compliance knowledge decay without reinforcement, and a lapsed certification discovered during an incident, not before one, is the worst possible time to find it. Refresher training is also where drift from the standard gets caught early, before it becomes habit. Treating it as routine rather than optional keeps the whole property audit-ready year-round.
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