IT-017STANDARD PREVIEW

Manual Credit Card Processing

Sets the two-party verification and documentation standard for processing guest credit card payments when the electronic system is unavailable.

Public overview

Why This Matters

Manual card processing removes every automated fraud check the property normally relies on, so human discipline has to replace the machine's. A single-party manual charge with no verification is exactly how disputed transactions and chargebacks happen. This is one of the few moments where a teammate's second set of eyes is the only fraud control left.

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Version
1.0
Authority
A5
Section
Technology

Operational and leadership guidance published by Alveary. Not legal, employment-law, safety-engineering, or regulatory advice. Standards vary by jurisdiction, brand, and property — consult qualified counsel and your own policies before acting.