Software update procedures
Approve, schedule, and document every software update and system change so nothing in production changes without authorization and a rollback path.
Why This Matters
Most self-inflicted outages start with an unapproved change made at a busy hour. Disciplined change control keeps patches flowing for security while protecting check-in, dinner service, and the night audit from surprises. If it changed, someone approved it, and someone can undo it.
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