Infectious Disease Response
Directs identification, containment, and reporting steps when a guest or staff member presents with a suspected infectious disease.
Why This Matters
One undermanaged illness can move through staff, guests, and shared spaces faster than any other property risk, and overreaction damages trust just as fast as underreaction damages health. The line between prudent caution and guest-privacy violation is thin here, and only correct process keeps a property on the right side of it. Public health authorities — not property staff — make medical determinations.
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