Bomb Threat Call-Taker Checklist Discipline
Ensures every employee who might answer a threatening call can execute the bomb threat checklist verbatim, capturing the details that drive the evacuation decision.
Why This Matters
The call-taker has one unrepeatable chance to gather the information that commanders and police will use to decide whether thousands of square feet get evacuated. Panic erases memory; only a checklist within arm's reach survives it. This SOP operationalizes leadership around the property's fire marshal-approved emergency plan; it does not replace it.
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