Utility Failure Playbook: Extended Power Loss
Governs operations during a power outage that outlasts the first hour, including generator load discipline, guest care, and staged restoration.
Why This Matters
Generators buy time, not normalcy; they carry life safety loads, not the whole hotel. The dangerous phase is hour two onward, when improvised extension cords, dark stairwells, and warming walk-ins each breed their own emergency. Leaders who pre-decide the load priorities keep the generator serving safety instead of convenience.
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