Suicide Threat and Behavioral Health Crisis Response
Guides the compassionate, safety-first response when a guest or employee is in behavioral crisis or expressing suicidal intent on property.
Why This Matters
This is the emergency where the wrong tone can be as lethal as the wrong action. Staff are not clinicians and must never be asked to be; their job is to buy time, reduce isolation, and connect professional help without escalating. A property that trains for this moment treats a human being's worst hour with the dignity HIG promises everyone.
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