Outside Laundry and Dry-Cleaning Vendor Coordination
Governs how the property coordinates pickup, delivery, quality, and performance tracking with outside laundry and dry-cleaning vendors.
Why This Matters
Outside vendors extend capacity during high occupancy, but an uncoordinated handoff means lost items, late returns, and a guest blaming the hotel for a vendor's mistake. Leaders who manage the relationship actively, not just the invoice, keep that risk off the guest.
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