Uniform Alteration and Exchange Standards
Sets the process for fitting, altering, and exchanging uniforms so every employee wears a correctly fitted, brand-standard uniform.
Why This Matters
An ill-fitting uniform undercuts the polished image HIG asks every guest-facing employee to project, and it's a fixable problem leaders too often let slide. Fast, dignified alteration turnaround also tells employees their comfort matters to leadership, not just to the guest.
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