MKT-036STANDARD PREVIEW

Social Media Account Access and Credential Governance

Controls who holds access to the property's social media and review-platform accounts, how credentials are stored, and how access is revoked at separation.

Public overview

Why This Matters

The property's accounts are storefronts controlled by whoever holds the keys, and hospitality turnover means keys walk out the door constantly. A departed coordinator with lingering admin rights, or an agency password in a personal notebook, is one grievance away from a hijacked brand voice. Recovery from a lost account takes months; governance takes minutes.

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Version
1.0
Authority
A5
Section
Marketing & Reputation

Operational and leadership guidance published by Alveary. Not legal, employment-law, safety-engineering, or regulatory advice. Standards vary by jurisdiction, brand, and property — consult qualified counsel and your own policies before acting.