Overnight Walk-In Guest Vetting
Establishes the identification, payment, and judgment standards the overnight auditor applies before registering a walk-in guest after the front desk is otherwise unstaffed.
Why This Matters
A walk-in at 2 a.m. arrives with no reservation history and no daytime backup nearby, so every judgment call rests on one person. Skipping identification or payment verification because a guest is impatient turns the lobby into a liability. Vetting discipline overnight protects the guest roster and the auditor standing alone behind the desk.
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