Comp and Adjustment Audit Trail
Requires every complimentary posting and folio adjustment made during the day to carry a reason code, an authorizing name, and a second review at defined dollar thresholds.
Why This Matters
An adjustment without a reason code is a hole in the financial record that no one can defend later, to an owner, an auditor, or a guest disputing a charge. Requiring a second set of eyes at threshold turns trust into a system rather than a hope. The trail is what lets leadership say, with proof, exactly what happened and why.
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