Credit Memos and Vendor Return Tracking
Governs the documentation, tracking, and collection of vendor credits for shortages, rejections, returns, and pricing errors.
Why This Matters
Credits promised at the dock evaporate unless someone owns them to the invoice line. Every uncollected credit is cost the property already paid for goods it never kept. A visible credit log also removes the temptation for informal vendor 'make-goods' that bypass the books entirely.
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