Third-Party Channel Closeout and Emergency Shutoff
Defines when and how reservations staff close or shut off a third-party channel entirely to stop new bookings during an inventory emergency.
Why This Matters
A channel manager sync failure can keep selling rooms the property no longer has, and every extra booking becomes a relocation cost hours later. Waiting for the daily parity audit to catch it is too slow when inventory is bleeding in real time. This SOP gives staff standing authority to pull the emergency brake themselves.
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