Rate-Code Integrity: Restriction and Eligibility Audit
Requires periodic sampling of restricted rate-code bookings to confirm the guest met eligibility requirements and that supporting documentation was captured.
Why This Matters
A restricted rate sold to an ineligible guest is quiet revenue leakage that looks identical to a legitimate booking on the surface. Contracted rates like corporate and government come with audit obligations the property must be able to prove, not just assume. This review protects both revenue integrity and the contracts that depend on honest rate-code use.
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