Reservation Management
Governs how restaurant reservations are taken, confirmed, seated, and adjusted to balance guest expectations with floor capacity.
Why This Matters
A dining reservation is a promise of a specific table at a specific time, and the floor plan is the only inventory the outlet has to sell each night. Overbooking loses trust in the lobby; underbooking loses revenue at the pass. Reservation discipline is the quiet skill behind a restaurant that always feels right-sized.
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