RST-014STANDARD PREVIEW
Allergy and dietary restriction handling
Treat every allergy or dietary disclosure as a safety event with one accountable owner from disclosure through delivery.
Why This Matters
An allergy order handled casually can end a life; handled well, it earns a guest for life. The rule is absolute: one owner end to end, direct chef communication, and no relayed messages. This is safety work wearing a hospitality uniform.
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