ATM and Vending Machine Issue Reporting
Directs how staff identify, report, and secure ATM and vending machine malfunctions, jams, or cash discrepancies.
Why This Matters
An ATM holds cash and dispenses it unattended, making it a direct security and liability exposure the moment something malfunctions. A guest disputing a failed withdrawal needs a documented timeline, not a shrug. Fast, correct reporting protects both the guest's money and the property from an unresolved claim.
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