Package Room Chain of Custody and Perishables Handling
Establishes the logged, signature-verified custody chain for every guest package from dock arrival to guest hand-off, with special handling for perishables.
Why This Matters
A package is a promise a guest made to themselves before arriving — medication, a gown, a birthday cake — and the property is the last link in that promise. Custody runs on verified hand-offs, never on memory or trust; the moment a package moves without a signature, the property owns whatever happens next. Perishables add a clock to the custody chain.
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