Citywide Lead and Convention Bureau Coordination
Governs how the hotel responds to citywide leads from the convention bureau and coordinates its block commitment within the destination bid.
Why This Matters
Citywide business is won as a destination and lost as an individual hotel; a late or self-serving response can cost the entire city the booking and the hotel its standing with the bureau. Block commitments made in a bid bind the hotel years out. These decisions deserve the same rigor as a signed contract.
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