Pre-Contract Operational Feasibility Check
Requires a documented operational feasibility review before any group contract is signed, confirming the property can deliver what the paper promises.
Why This Matters
A contract the operation cannot execute is a promise the hotel has already broken; the guest just does not know yet. Checking housekeeping capacity, banquet space turns, and arrival logistics after signature converts a sales win into an operational crisis. HIG signs nothing the building cannot honor.
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